Frequently Asked Questions

What is FETCHLE?

FETCHLE is a one-stop shop for all of your furry friend supplies. We source the best quality products from local suppliers with only the highest reviews, ensuring you're getting top notch quality for your most beloved companion

What if I'm not satisfied with my order?

We stand by the products listed in our shop and want you (and your pet) to be completely satisfied. If something doesn't feel right, just reach out to us within 30 days of receiving your order and we'll work with you to make it right

How do I know your products are safe and high quality?

Every product we carry goes through a careful vetting process. We only work with suppliers who meet strict quality standards. Many of our items are tested and reviewed by real pet parents (including our own pups!) before they ever make it into the store. If it’s not something we’d use in our own homes, we won’t sell it to you

Why should I shop with FETCHLE and not a big-box store?

When you shop with us, you’re supporting a small business that’s passionate about pets and community. We know our customers by name, we listen to feedback, and we love sharing in your pet’s journey. Every order helps us grow a community of pet lovers who care about giving their furry friends the very best